Engagement Plan & Timeline
A 10-week Phase 1 roadmap covering the Member "Preview" Product Launch strategy and positioning, and Member Preview rollout with Connect planning and readiness — culminating in Health Evolution Connect on September 27–29.
July – September 2026 · 10 Weeks
* Actual timing is contingent on timely client feedback and approvals. Delays in feedback may shift downstream milestones, including Health Evolution Connect readiness (Sept 27–29).
Key Dates & Milestones
Key outcomes, touchpoints, and deliverables by milestone — from kickoff through Health Evolution Connect.
Discovery & Stakeholder Interviews
- Discovery Session — Thur 7/23
- Post-Discovery: schedule & conduct stakeholder interviews
- Research: existing materials, member insights & competitive landscape
- Start developing Brand Strategy & Messaging (positioning, brand perception audit; pulling from Charter, Member Promise & Product Suite)
V1 & V2 Messaging Framework
- Develop V1 Brand Strategy & Messaging Framework
- Gather ELT feedback & revise into V2
- Member-facing rollout plan begins
- Connect on-site plan begins
Framework Approval & Rollout Materials
- Product pages copy for portal
- Product suite one-pagers (print, screens & web)
- HE team talking points
Member Rollout Launch & Connect Finalization
- Member-facing communication plan begins rollout
- Connect ideas revised & finalized
- Rollout materials in execution
Rollout & Connect Execution
- Continued rollout of member-facing communication plan
- Execution of Connect ideas in lead-up to the event
- Ongoing coordination with HE team
Health Evolution Connect
- Phase 1 deadline
- Health Evolution Connect on-site execution
Meetings & Communication
A predictable cadence for updates and coordination — designed to keep momentum without adding meeting overhead.
Client Weekly Syncs
Goal: Review progress, align on priorities, and address any client questions or needs.
Friday Check-Ins
Goal: Provide a status update on what's in progress, completed, and needs attention.
Microsoft Teams
Goal: Used for weekly updates, coordinating scheduling for calls/meetings, and answering specific questions we all have, etc.
